Brand: Honeywell
Category: Scanner
Document Type: Manual
Language: EN
Manual for Thor VM1
Uploaded: Nov. 21, 2025, 8:47 p.m.
Warranty Information
Refer to www.honeywellaidc.com/warranty_information for your product’s warranty information.
The Thor VM1 is a rugged, vehicle-mounted computer running a Microsoft Windows CE 6 operating system. It is designed for use with a vehicle Quick Mount Smart Dock and can provide the power and functionality of a desktop computer. The device includes a UPS battery for a minimum of 30 minutes of operation. It supports various communication options, including 802.11a/b/g wireless, Bluetooth, GPS, and WWAN. The Thor VM1 also features a touchscreen, integrated keyboard, and multiple ports for peripherals. It can be configured for various settings including wireless network connections, power management, and application control through the AppLock feature.
Troubleshooting and error codes
| Message | Explanation and/or corrective action | Level |
|---|---|---|
| ActiveSync indicator on the host turns green and spins, but connection never occurs | Check that the correct connection is selected (USB “Client”) -or Incorrect or broken data lines in cable. | |
| ActiveSync indicator on the host remains gray | Solution 1: ActiveSync icon on the PC does not turn green after connecting USB cable from Thor VM1. 1. Disconnect Thor VM1 USB cable from PC. 2. Suspend/Resume or Restart the Thor VM1. 3. In ActiveSync > File > Connection Settings on PC disable USB Connections and click OK. 4. Re-enable Allow USB Connections on the PC and click OK. 5. Reconnect USB cable from Thor VM1 to PC. Solution 2: The host doesn’t know you are trying to connect. May mean a bad cable, with no control lines connected, or an incompatible baud rate. Try the connection again, with a known good cable. | |
| Cannot find kbdhook.dll | The load of the keyboard filter failed. This occurs when the dll is missing or is corrupted. Look in the \Windows directory for kbdhook.dll. If it exists, delete it. Also delete AppLock.exe from the \Windows directory and reboot the unit. Deleting AppLock.exe triggers the AppLock system to reload. | LOG_ERROR |
| Hot key event creation failure | The Admin applet is unable to create the hotkey notification. | LOG_ERROR |
| Install LXEConnect | Follow the on screen installation prompts. The default installation directory is C:\Program Files\LXE\LXEConnect. When the installation is complete, create a desktop shortcut to the following file: C:\Program Files\LXE\LXEConnect\LXEConnect.exe. If a different directory was selected during installation, please substitute the appropriate directory. | |
| Open failure | The status information is being saved to a file and the file open has failed. This could occur if the file is write protected. If the file does not exist, it is created. | LOG_ERROR |
| Open registry failure | If the Administration registry key does not exist, the switch to user mode fails because the AppName value in the Administration key is not available. | LOG_ERROR |
| Read registry failure-app name | AppName registry value does not exist or is empty. This constitutes a failure for switching into user mode. | LOG_ERROR |
| Switching to admin-kbdhook.dll not found | The keyboard hook load failed, so AppLock switches to admin mode. If a password is specified, the password prompt is displayed and remains until a valid password is entered. | LOG_PROCESSING |
| Switching to admin-key board hook initialization failure | If the keyboard hook initialization fails, AppLock switches to admin mode. If a password is specified, the password prompt is displayed and remains until a valid password is entered. | LOG_PROCESSING |
| Timeout looking for app window | After the application is launched, AppLock must wait until the application has initialized itself before proceeding. The application did not start successfully and AppLock has timed out. | LOG_ERROR |
| Unable to move desktop | The desktop is moved when switching into user mode. This prevents them from being visible if the application is exited and restarted by the timer. This error does not affect the screen mode switch; processing continues. | LOG_ERROR |
| Unhook taskbar wndproc failure | AppLock could not remove its control of the taskbar. This error does not affect AppLock processing | LOG_ERROR |