Brand: Honeywell
Category: Printer
Document Type: Manual
Language: EN
Manual for PX4ie and PX6ie
Uploaded: Nov. 21, 2025, 7:05 p.m.
Manual Publish Date: 2019-07-01
Warranty Information
For warranty information, go to www.honeywellaidc.com and click Get Resources > Product Warranty.
The PX4ie and PX6ie printers are rugged, high-volume, thermal transfer printers designed for 24/7 printing in harsh environments. They support maximum print widths of four and six inches, respectively, and feature integrated USB, RS-232, and Ethernet interfaces for connectivity. Key features include a print speed of up to 12 ips, USB host and device ports, and support for multiple printer programming languages. The front panel includes a Ready-to-Work indicator, Print button, navigation buttons, and an LCD screen. The manual details setup, connection, configuration, maintenance, and troubleshooting procedures.
Troubleshooting and error codes
| Error Alert | Solution |
| Label Not Taken | Printing has been stopped because a label is obstructing the label taken sensor. Remove the label to resume printing or try LTS sensor calibration to clear this error. |
| Printhead Lifted | Lower the printhead. |
| Front Arm Lifted | Lower Front Arm |
| Out of Ribbon | Load ribbon in the printer. |
| Out of Media | Load media in the printer. |
| Ribbon Low | The diameter of the remaining roll of media is lower than the specified value in the Ribbon Low Diameter setting. Replace the ribbon. |
| Media Low | The diameter of the remaining roll of media is lower than the specified value in the Media Low Diameter setting. Replace the media. |
| Ribbon Installed | The printer is configured as a direct thermal printer and thermal transfer ribbon is installed. Remove the ribbon or configure the printer for thermal transfer media. |
| Printer in Pause Mode | A print job is paused from the front panel. Press the Print button to resume printing. |
| Printer in Menu Mode | A user entered a menu from the front panel. Press the Home button to return to the Ready screen. |
| Application Break | Fingerprint only. An application breaks uncontrolled. |
| Print Job Complete | A print job has been successfully completed. |
| Odometer (Printer) | The printer has reached a limit set in the Odometer (Printer) setting in Maintenance Alerts for the amount of media to print before being alerted. |
| Odometer (Printhead) | The printhead has reached a limit set in the Odometer (Printhead) setting in Maintenance Alerts for the amount of media to print before being alerted. |
| Odometer (User Resettable) | The printer has reached a limit set in the Odometer (User Resettable) setting in Maintenance Alerts for the amount of media printed since the last reset. |
| Printhead Too Hot | The printhead is overheated and needs to cool down. Wait for printing to resume automatically. |
| Printhead Not Detected | The printer is not detecting the printhead. Check to make sure the printhead is installed and that the printhead cable is firmly connected to the printhead. |
| Faulty Dot | The printhead has reached the number of faulty dots set in the Faulty Dots setting in Maintenance Alerts. You may need to replace the printhead. |
| Replace Printhead | The printer has reached a limit set in the Replace Printhead setting in Maintenance Alerts for the amount of media to print before replacing the printhead. Replace the printhead. |
| Clean Printhead | The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for the amount of media to print before cleaning the printhead. Clean the printhead. |
| Upgrading Firmware | The printer is going to start upgrading the firmware. Do not try to send anything to the printer. |
| Printer is Rebooting | The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. |
| Started | The printer is in the process of starting up. |