Brand: Honeywell
Category: Printer
Document Type: Manual
Language: EN
Manual for PC42d
Uploaded: Nov. 21, 2025, 6:19 p.m.
Manual Publish Date: 2016-2017
Warranty Information
The manual provides information on product services and repair, including limited warranty repair details.
This manual provides comprehensive user instructions for the Honeywell PC42d Desktop Printer. It covers installation, setup, connectivity options (USB, Ethernet, Serial), printer configuration, firmware upgrades, and basic maintenance. Key features such as the printer button and LED status indicators are explained, along with detailed steps for loading and managing media. Troubleshooting common problems and performing maintenance tasks like cleaning the printer head and roller are also included. The manual details specifications, default settings, and advanced functions like using INPrint for label creation.
Troubleshooting and error codes
| Problem | Possible Solution |
|---|---|
| LED indicator light is off but the printer is still connected to power supply | Make sure that the cable is securely connected to the printer and the plug is securely inserted into the power socket. |
| LED indicator light shows green color but paper cannot be fed into the printer | Make sure that the correct type of connecting cable is used. Also make sure the cable is securely connected to the printer and the PC. |
| Only part of the label contents is printed | Try the following possible solutions: • Ensure that the printing mechanism is securely locked. Open the printer and press the printer head until it is completely locked by the flexible locking mechanism on both sides. • Check whether there are any labels that are jammed on the printer head. If so, clear them and clean the printer head. For assistance please refer to Page 30 "Cleaning the Printer Head". |
| Poor printing quality | Try the following possible solutions: • Clean the printer head. For assistance please refer to Page 30 "Cleaning the Printer Head". • Ensure that the darkness setting is suitable for the medium. |
| Printer appears to be working but does not print any contents | For thermo-sensitive printing please try the following solutions: • Make sure that the medium's thermo-sensitive side is facing the printer head. • Make sure that the medium is for thermo-sensitive direct printing. To check, run your fingernail over the medium's surface. The medium would be thermo-sensitive if black line occurs. |
| Printing stops and the LED indicator light shows red | Try the following possible solutions: • Use SDTs to check the printer's error status. • It may be due to jammed paper. Open the printer's cover to check whether labels are jammed. Look out for torn punch-hole portions. • Check to see if the medium has run out, and check to see if the network cable is loose. |
| Printer continues to print or feed paper even though it should stop printing | Check whether any jammed labels are blocking the label-separation sensor. Open the upper cover and remove the label. Clean the printer head. For assistance please refer to Page 30 "Cleaning the Printer Head". |