Brand: HITACHI
Category: Camcorder
Document Type: Manual
Language: EN
Brand: HITACHI
Category: Camcorder
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:52 a.m.
Manual Publish Date: 2005
None
| Symptom | Cause and Correction | Reference page |
|---|---|---|
| Photos on card cannot be played back. | This DVD video camera/recorder can play back image data recorded on SD memory card in other digital cameras conforming to the DCF (Design rule for Camera File system) standard. The range of image data normally playable on this DVD video camera/recorder is that with pixels from 80 horizontal x 60 vertical to 4000 horizontal x 3000 vertical. If the pixel data is outside this range, blue thumbnails will appear (thumbnails* in the figure), meaning the image is unplayable. | — |
| It will take some time to play back photos on card. | When playing back a still, “Playback.” will appear: Stills with a large number of pixels will take some time to appear. | — |
| No drive icon appears on PC. | The DVD video camera/recorder is not turned on. Check the power supply. | 45 |
| Driver is not properly recognised. | Turn PC off and on again. If the drive icon still does not appear, use "Refresh driver” in Device Manager to reinstall the driver. | — |
| Turn PC off and then disconnect the PC connection cable. Turn PC on again, and then use the PC connection cable to connect the DVD video camera/recorder to PC. | — | |
| Make sure the PC connection cable is completely plugged into this DVD video camera/recorder. | — | |
| If a yellow "!" mark is attached to some device in Windows® Device Manager, uninstall the USB device driver, and then reinstall it, following the procedure on page 133. | — | |
| A fatal exception 0A error occurs while installing USB driver in Windows® 2000 Professional. | It is recommended that you install Windows® 2000 Service Pack 3 or later. | — |
| Error occurs in playback of DVD video camera/recorder on PC. | If error occurs with USB connection, the transfer rate is not sufficient. It is recommended that you use a USB terminal conforming to USB2.0 when connecting the DVD video camera/recorder. | — |
| Application is not normally run on PC. | Turn the PC and DVD video camera/recorder off, and try again. | — |
| Error occurs during writing to DVD-R disc. | The temperature of DVD video camera/recorder is too high due to continuous operation. Disconnect the DVD video camera/recorder from PC once, remove the disc from the DVD video camera/recorder, and then turn it off. After a few moments, connect them again and write to a brand-new disc. | — |
| Transfer of images stops. | Connect the DVD video camera/recorder to another USB terminal of PC. If your PC is a desktop type, it is recommended that you use USB terminal on the back of PC. If you are using USB2.0 extended card, it is also recommended that you install the newest version driver provided by each USB2.0 card maker. | — |
| DVD-RAM/R/RW drive built into PC cannot be used after the provided software has been installed. | This problem may be solved if the software related to DVD-RAM/R/RW of your PC is upgraded, or if the UDF driver is uninstalled. However, with Windows® 98 Second Edition / Me / 2000 Professional, uninstalling the UDF driver will make it impossible for the JPEG stills recorded on DVD-RAM of this DVD video camera/recorder to be read by the PC. | — |
| DVD-R disc cannot be played back on DVD-MovieAlbumSE. | DVD-MovieAlbumSE does not support playback or data read on DVD-R disc: Use generally available DVD video playback software to play back DVD-R disc on PC. | 136 |
| Error appears when starting DVD-MovieAlbumSE. | Make sure that your PC display adapter (video card) conforms to DirectX8.1. | — |
| Video written to hard disk of PC cannot be edited on DVD-MovieAlbum copy tool. | DVD-MovieAlbumSE cannot edit DVD-VR data stored on hard disk of PC: Copy the data to another DVD-RAM disc and then edit it. | — |
| Movies are not recognised by application in PC. | Make sure the power switch of this DVD video camera/recorder is set to “VIDEO”, “PHOTO” or “CARD PHOTO”. | — |
| The DISC EJECT button is not valid when the DVD video camera/recorder is connected to PC. | While the DVD video camera/recorder is connected to PC, use Explorer to right-click the DVD video camera/recorder drive icon and execute “Eject”. | — |
| If DVD-MovieAlbumSE is running, clicking the eject button on DVD-MovieAlbumSE will open the cover of disc insertion block of this DVD video camera/recorder: Remove the disc. | — | |
| When the time stamp of file in DVD-RAM is viewed on PC, it is different from the actual recording time. | The file system of this DVD video camera/recorder is operated on Greenwich Mean Time (GMT), and time lag information has not been set. With Windows® as of January, 2004, the time stamp of file viewed on Explorer looks different from the actual recording time. The actual recording time will appear for date/time indication on playback screen. | — |
| When DVD-MovieAlbumSE is started, "Disc in Drive X: cannot be used" appears. | A disc other than DVD-RAM is loaded in drive: DVD-MovieAlbumSE cannot be used for media other than DVD-RAM. | — |
| Click the "Preference" button in the dialog box, click the "Device Setting" tab to choose the drive where DVD-RAM disc is loaded in the "Drive Select" column, and then click "OK". | — | |
| An image that should have been recorded does not appear when DVD-MovieAlbumSE is started. | Click the "Preference" button at top right of DVD-MovieAlbumSE screen, click the "Device Setting" tab to choose the drive where DVD-RAM disc is loaded in the "Drive Select" column, and then click "OK". | — |
| "DISC ERROR" appears when releasing write-protect. | A disc that was write-protected using the write-protect setting tool (WPTOOL) equipped with the UDF driver on the CD-ROM provided with this DVD video camera/recorder cannot be released on this DVD video camera/recorder as is. Use the write-protect setting tool on PC to release the write-protect. | — |
| "USBNTMAP.SYS not found" appears while installing USB driver. | You have designated a folder which is different from that for Windows® when installing USB driver: Designate the correct folder. | — |
| No USB HS (high speed) connection even when USB2.0 card is used. | Make sure that you have already installed the driver provided with the USB2.0 card. You will need to install the driver provided by USB2.0 card maker in order to operate the USB2.0 card at HS (high speed). | 140 |
| The "capture" function of MyDVD is unavailable. | The "capture" function of MyDVD is only for DVD camera with i. Link connection: It is not available on this DVD video camera/recorder. Use DVD-MovieAlbumSE to import the images recorded on DVD-RAM disc into the PC. | — |
| Executing "Export" on DVD-MovieAlbumSE will interrupt reading midway. | Do not choose "Simple Export": If you do, reading will stop midway. | — |
| When executing "Export" on DVD-MovieAlbumSE, it will take time to read. | • If stills are included in the range of “Export”, it may take more time because data must be re-encoded and read. • If "Divide by Maker" is not chosen, it may take some time because data will be read while being re-encoded. | 140 |
| "Hardware Removal" results in error. | Exit Windows® once, and then disconnect the DVD video camera/recorder. If your PC uses Windows® 2000 Professional, the problem may be solved if you install Windows® 2000 Service Pack 3 or later. | — |
| Power does not come on, or no operation occurs by pressing button. | Execute system reset (press the RESET button). Has the DVD video camera/recorder been subjected to impact? The DVD video camera/recorder could be damaged. Consult your dealer. | 166 |
| The date and time are incorrect. | Has the DVD video camera/recorder been left unused for a long period of time? The internal backup memory battery may be discharged: Charge it. | 34 |
| No scene can be deleted. | Is the cursor placed on the scene to be deleted? If the selected scene (framed in red) exists, that scene will be deleted even if you use yellow cursor to select any scene. Check the colours of cursors and bar graph on the thumbnail screen. | 94 |
| Disc cannot be removed. | Did you detach the battery or AC adapter/charger before setting the power switch to “POWER OFF”? Connect the battery or AC adapter/charger, set the power switch to “VIDEO” and then “POWER OFF”, and remove the disc. | 40, 45 |
| Disc cover cannot be closed. | Is disc correctly inserted? Was disc inserted from wrong direction? Remove the disc and then reinsert it. | 41 |
| Cover will not open. | Is disc inserted in wrong orientation? Remove the disc, and then reinsert it. | 41 |
| Connect a fully charged battery or AC adapter/charger, and then turn the DVD video camera/recorder on. | 36, 40 | |
| Did you disconnect the battery or AC adapter/charger during removal of disc? Reconnect the battery or AC adapter/charger, and then turn the DVD video camera/recorder on. | 37, 40 | |
| Operating sound is heard cyclically. | This sound is heard because the disc is cyclically operated and does not indicate a fault. | — |
| Some vibrations are felt or slight sound is heard from mechanism. | These vibrations or sound are caused by disc drive: This does not indicate a fault. | — |