Brand: Haier
Category: Refrigerators
Document Type: Manual
Language: EN
Brand: Haier
Category: Refrigerators
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:28 p.m.
| Problems | Causes | Solutions | |
|---|---|---|---|
| Water/moisture/frost in the refrigerator | Moisture accumulates on the refrigerators inner walls | Hot and moist climate. The door is not closed tightly The door is opened too frequently or for too long time |
Accumulation of frost and moisture accelerate in such climate. Make sure the refrigerator is level and there is no food or container interfering with the door Do not open the door so frequently |
| Water/moisture/frost on outside surface of the refrigerator | Moisture accumulates on the refrigerator's outside surface or between two doors Damp climate The refrigerator door is not closed tightly. This causes mixing of the cold air in the refrigerator with the warm air outside it |
It is normal in damp climate. The moisture will decrease when the humidity drops. Make sure the refrigerator is level and there is no food or container interfering with the door |
|
| Refrigerator operation | The compressor does not work | The refrigerator is in defrosting cycle. The refrigerator is not plugged into a power outlet. The refrigerator is in OFF state. |
|
| The fridge storage compartment does not work | The air door cable is not connected properly. The fan does not work The fridge storage compartment is turned off |
Check if the air door cable is not connected properly and install it correctly if not so. Verify that the air door acts normally with the Fridge ON/OFF key on the display panel | |
| The fan does not work while the refrigeration air door is open. Please check if the door on-off behind the front decoration strip is installed properly. Reinstall it correctly if not so. | |||
| Turn on the fridge storage compartment manually | |||
| The refrigerator runs frequently or runs for too long period The indoor or outdoor temperature is high The refrigerator has been powered off for a period of time. The automatic icemaker is operating. The door is opened too frequently or for long periods. The door of the fridge / freezer storage compartment is not tightly closed. The temperature setting for the freezer storage compartment is too low The door gasket of the fridge/freezer storage compartment is dirty, worn, cracked or mismatched. The condenser is dirty. |
In this case, it is normal for the refrigerator to run longer. Normally, it takes 8 to 12 hours for the refrigerator to totally cool down. Icemaking process makes the refrigerator to run longer. Warm air enters the refrigerator and causes it to start frequently. Please do not open the door so frequently. Make sure the refrigerator is level place and there is no food or container interfering with the door. Set the temperature higher until satisfactory refrigerator temperature is obtained. It takes 24 hours for the refrigerator temperature to become stable. Clean or replace the door gasket. Leakage gap of door gasket can cause longer running time of the refrigerator in order to maintain desired temperature. Clean the condenser. |
||
| Too high temperature The door is opened too frequently or for too long periods of time Temperature is set too high The door is not closed tightly The condenser is dirty |
Warm air will enter the refrigerator whenever the door is opened. Try to open the door as infrequently as possible. Reset the temperature. Make sure the refrigerator is on a level surface and there is no food or container interfering with the door. Clean the condenser. |
||
| Too high temperature in the fridge/freezer storage compartment | The temperature in the freezer storage compartment is too high while the temperature in the fridge storage compartment is OK | The temperature is set too high | Set the freezer temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable. |
| The temperature in the fridge storage compartment is too high while the temperature in the freezer storage compartment is OK | The temperature is set too high | Set the fridge temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable. | |
| Bad odors in the refrigerator | The inside of the refrigerator needs cleaning Food with strong odor is stored in the refrigerator |
Clean the internal of the refrigerator Wrap the food tightly. |
|
| If you hear... | Beeps The fridge storage compartment door is open The temperature in the freezer storage compartment is too high |
Close the door or silence the alarm manually The alarm is normal when it is first started due to relatively higher temperature. |
|
| Abnormal sound | The refrigerator is not located on a level surface The refrigerator touches some object around it |
Adjust the feet to level the refrigerator. Remove objects around it. |
|
| Slight sound similar to that of flowing water | It is the sound of the refrigerating system | Normal. | |
| Heating of cabinet | The de-dew tube is de-dewing | It is a process to prevent dewing. It is a normal phenomenon. | |