Brand: Haier
Category: Cooktops
Document Type: Manual
Language: EN
Manual for HCI302TB3
Uploaded: Nov. 21, 2025, 7:18 p.m.
Manual Publish Date: 2023-09-01
Warranty Information
Two year manufacturer's warranty covering parts and labour for servicing.
Product Overview
Top View HCI302TB3
- 1. 2000 W zone
- 2. 1500 W zone
- 3. Glass plate
- 4. Control panel / Displays
Control Panel
- 1. ON/OFF control
- 2. Heating zone selection controls
- 3. Power/Timer setting controls
- 4. Keylock control
- 5. Timer control
Troubleshooting and error codes
| Problem | Possible causes | What to do |
|---|---|---|
| The induction hob cannot be turned on. | No power. | Make sure the induction hob is connected to the power supply and that it is switched on. Check whether there is a power outage in your home or area. If you've checked everything and the problem persists, call a qualified technician. |
| The touch controls are unresponsive. | The controls are locked. | Unlock the controls. See section 'Using your induction cooktop' for instructions. |
| The touch controls are difficult to operate. | There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls. | Make sure the touch control area is dry and use the ball of your finger when touching the controls. |
| The glass is being scratched. | Rough-edged cookware. | Use cookware with flat and smooth bases. See 'Choosing the right cookware'. |
| Some pans make crackling or clicking noises. | Unsuitable, abrasive scourer or cleaning products being used. This may be caused by the construction of your cookware (layers of different metals vibrating differently). | See 'Care and cleaning'. This is normal for cookware and does not indicate a fault. |
| The induction hob makes a low humming noise when used on a high heat setting. | This is caused by the technology of induction cooking. | This is normal, but the noise should quieten down or disappear completely when you decrease the heat setting. |
| Fan noise coming from the induction hob. | A cooling fan built into your induction hob has come on to prevent the electronics from overheating. It may continue to run even after you've turned the induction hob off. | This is normal and needs no action. Do not switch the power to the induction hob off at the wall while the fan is running. |
| Pans do not become hot and appears in the display. | The induction hob cannot detect the pan because it is not suitable for induction cooking. The induction hob cannot detect the pan because it is too small for the cooking zone or not properly centred on it. | Use cookware suitable for induction cooking. See section 'Choosing the right cookware'. Centre the pan and make sure that its base matches the size of the cooking zone. |
| The induction hob or a cooking zone has turned itself off unexpectedly, a tone sounds and an error code is displayed (typically alternating with one or two digits in the cooking timer display). | Technical fault. | Please note down the error letters and numbers, switch the power to the induction hob off at the wall, and contact a qualified technician. |
| Error Code | Possible causes | What to do |
|---|---|---|
| F3/F4 | Temperature sensor of the induction coil failure | Please contact the supplier. |
| F9/FA | Temperature sensor of the IGBT failure. | Please contact the supplier. |
| E1/E2 | Abnormal supply voltage | Please check whether power supply is normal. Power on after the power supply is normal. |
| E3 | High temperature of the induction coil temperature sensor | Please contact the supplier. |
| E5 | High temperature of the IGBT temperature sensor | Please restart after the hob cools down. |