Brand: GE
Category: Microwave Oven
Document Type: Parts/Service
Language: EN
Parts/Service for JK3800DH1BB
Uploaded: Nov. 21, 2025, 6:40 p.m.
Manual Publish Date: 2015-03-01
Warranty Information
This GE wall oven comes with a one-year limited warranty covering parts and labor for defects in materials or workmanship.
The GE Wall Oven is a combination unit with upper and lower oven compartments. The upper oven often includes microwave or Advantium features, while the lower oven typically offers conventional or convection baking. Controls are menu-driven with a graphical display. Key features include Speedcook technology for faster cooking, True European Convection, and various cooking modes like Bake, Broil, and Reheat. Some models have a Warming Oven and a Proof Feature. Safety includes interlocking door latches during cleaning cycles and thermal limit switches. Service information covers component access, diagnostics, and troubleshooting, including specific fault codes and error messages related to sensors, door latches, and communication.
Troubleshooting and error codes
| Description | First Digit | Second Digit | Cause That Sets Fault Code |
|---|---|---|---|
| Thermal Runaway | 2 | 0 | A climb in oven temperature to above the "Error Unlock Temperature" (EEPROM parameter), while the latch input is false (door is not locked) |
| 2 | 1 | Oven temperature climbs above the "Error Unlock Temperature" (EEPROM parameter), while the latch input is true (door is locked) | |
| 2 | 2 | Temperature regulation error | |
| Sensor | 3 | 0 | Oven RTD Short |
| 3 | 1 | Oven RTD Open | |
| 3 | 4 | If the calibration CRC fails or if the difference between RTD temperature and fine tune temperature is greater than 50°F | |
| Meat Probe | 4 | 0 | Oven meat probe short |
| Communication Error | 6 | 0 | Communication loss to the Machine Control |
| 6 | 6 | Communication loss between Bridge and Machine Control | |
| EEPROM | 8 | 0 | Oven Parametric data CRC fault or RAM check fail |
| Door Latch | 9 | 0 | Oven Door becomes Locked while it is expected to be unlocked (i.e.: during standby or cooking) |
| 9 | 1 | Oven Door becomes Unlocked while it is expected to be locked (i.e.: during self-clean and Steam clean) | |
| 9 | 2 | Oven Unlock Home and Lock Home are true simultaneously | |
| 9 | 6 | The speed of the fan is below the Min Fan Speed parameter for 30 seconds | |
| 9 | 8 | The speed of the fan is below the Min Fan Speed parameter for 30 seconds |