Brand: FUJITSU
Category: Computers
Document Type: Manual
Language: EN
Brand: FUJITSU
Category: Computers
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:28 p.m.
Manual Publish Date: 2019-12-01
| Problem | Cause | Corrective action |
|---|---|---|
| Encryption failed. |
Possible causes are: 1. Data was not recorded with an Ultrium5 or later tape drive. 2. An Ultrium3 or earlier data cartridge was used. 3. The appropriate settings for encryption have not been made. |
Confirm that: 1. The data was recorded with an Ultrium5 or later tape drive. 2. No Ultrium1, Ultrium2, or Ultrium3 data cartridge was used. 3. Appropriate settings for encryption have been made. Refer "2.3.4 Encryption Setting Information of the Data Cartridge" (page 62) |
| An encryption key could not be exported. | The encryption key has not been assigned to a data cartridge. |
An encryption key is generated and assigned when a data write process is performed to the data cartridge. Refer "2.3.4 Encryption Setting Information of the Data Cartridge" (page 62) |
|
The menu for the [Configu- ration > Encryption > LT Encryption] screen could not be displayed. |
An account other than the security account may have been used to log in. |
Log in with the security account. Refer "2.1.3.1 Basic Setup of the Key Management Function" (page 31) |
|
The following error mes- sage appeared on the [Configuration > Encryp- tion > LT Encryption] screen. "Import Export functional- ity is only available using secure HTTPS connection." |
Instead of an https connection, an http connection may have been used to log in. |
Enable [SSL Secure Socket Layer] by selecting the checkbox on the [Configuration > Web Management] screen. After that, log out and then log back in using https. Refer • "2.1.2.3 Enabling SSL" (page 26) • "2.1.2.4 Connecting to the Remote Panel after Enabling SSL" (page 29) |
|
The following message appeared on the [Configu- ration of Encryption] screen and the key man- agement function cannot be enabled or disabled. "Note: Encryption configu- ration changes cannot be made while media is loaded in any drive." |
The tape cartridge may have been loaded in the tape drive. |
Check whether the tape cartridge is loaded in the tape drive. If the tape cartridge is loaded, move it from the tape drive to the slot. Refer • "3.6.1 Moving Media" in "FUJITSU Storage ETERNUS LT140 Tape Library User's Guide - Panel Operation-` • "3.7.2 Using Inventory Lists" in "FUJITSU Storage ETERNUS LT140 Tape Library User's Guide -Panel Operation-" |