Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Manual for A16366502 (April 2020)
Uploaded: Nov. 21, 2025, 6:11 p.m.
Manual Publish Date: 2020-04-01
Warranty Information
This is a one-year limited warranty covering defective parts and workmanship.
Cool Down Period
To ensure safe food storage, allow the appliance to operate with the door closed for at least 8 hours before loading it with food.
Door Open
Upon opening the door, the settings icon will illuminate on the control panel. By pressing the settings icon, you will illuminate all of the icons on the appliance control. After 10 seconds of no user interaction with the icons or door closure, all the icons will fade, except for the settings icon.
Appliance Display
The appliance display is located in the cabinet below the upper drawer.
Troubleshooting and error codes
| CONCERN | CAUSE | SOLUTION |
| APPLIANCE OPERATION | ||
| Appliance does not run. | • Appliance is plugged into a tripped Ground Fault Interrupt (GFI). • Appliance may not be plugged in or plug is loose. • House fuse blown or tripped circuit breaker. • Power outage. |
• Appliance must be plugged into a dedicated circuit with standard outlet. Contact a certified electrician to check. • Ensure plug is tightly pushed into outlet. • Check/replace fuse with a 15-amp time-delay fuse. Reset circuit breaker. • Check house lights. Call the local electric company. |
| Appliance temperature is warmer than preferred. | • The appliance temperature is set too high. • Items are blocking the multi-port air flow system, which may affect cooling performance. • The cabinet is not level. • Floor is weak. • Room or outside weather is hot. • Appliance has recently been disconnected for a period of time. • Large amounts of warm or hot food have been stored recently. • Door is opened too frequently or too long. • Door may be slightly open. • Temperature control is set too low. • Gaskets are dirty, worn, cracked, or poorly fitted. |
• Set control to a colder setting until appliance temperature is satisfactory. Allow 24 hours for the temperature to stabilize. • Make sure the items are not placed directly in front of the cold air exhaust ports. • Adjust the leveling feet. See “Leveling” in the INSTALLATION section. • It's normal for the appliance to work longer under these conditions. • It takes 24 hours for the appliance to cool down completely. • Warm food will cause appliance to run more until the desired temperature is reached. • Warm air entering the appliance causes it to run more. Open door less often. See DOOR PROBLEMS in TROUBLESHOOTING section. • Turn control knob to a warmer setting. Allow several hours for the temperature to stabilize. • Clean or change gasket. (See Care and Cleaning Tips in CARE AND CLEANING section). Worn, cracked or poorly fitting gaskets should be replaced. |
| Appliance is noisy or vibrates. | • Floor is weak. | • Ensure floor can adequately support the appliance. Level the appliance by putting wood or metal shims under part of the appliance. |
| Appliance runs too much or too long. | • Room or outside weather is hot. • Appliance has recently been disconnected for a period of time. • Large amounts of warm or hot food have been stored recently. • Door is opened too frequently or too long. • Door may be slightly open. |
• It's normal for the appliance to work longer under these conditions. • It takes 24 hours for the appliance to cool down completely. • Warm food will cause appliance to run more until the desired temperature is reached. • Warm air entering the appliance causes it to run more. Open door less often. See DOOR PROBLEMS in TROUBLESHOOTING section. • See DOOR PROBLEMS in TROUBLESHOOTING section. |
| APPLIANCE TEMPERATURES | ||
| Interior appliance temperature is too cold. | • Temperature control is set too low. | • Set control to a warmer setting. Allow several hours for temperature to stabilize. |
| Temperature control is set too warm. | • Temperature control is set too warm. • Door is opened too frequently or too long. • Door may not be seating properly. • Large amount of warm or hot food has been stored recently. • Unit has recently been disconnected for a period of time. |
• Turn control to a colder setting. Allow several hours for temperature to stabilize. • Warm air enters the appliance every time the door is opened. Open door less often. • Look for food items on the shelves or in the door bins keeping the door from closing completely. • Wait until the appliance has had a chance to reach its selected temperature. • Appliance may take up to 24 hours to cool down completely. |
| is displayed on control. | • The control has been locked. | • Press for 3 seconds to unlock. |
| Sb is displayed on the control. | • The control is in Sabbath Mode. | • Press – and TEMP F/C for 5 seconds. |
| SOUND AND NOISE | ||
| Louder sound levels whenever appliance is on. | • Modern appliances have increased storage capacity and more stable temperatures. They require heavy-duty compressors. | • This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior. |
| Popping or cracking sound when compressor comes on. | • Metal parts undergo expansion and contraction, as in hot water pipes. | • This is normal. Sound will level off or disappear as appliance continues to run. |
| Bubbling or gurgling sound. | • Refrigerant (used to cool refrigerator) is circulating throughout the system. | • This is normal. |
| Vibrating or rattling noise. | • Appliance is not level. It rocks on the floor when it is moved slightly. • Floor is uneven or weak. • Appliance is touching the wall. |
• Level the appliance. Refer to "Leveling" in the INSTALLATION section. • Ensure floor can adequately support the appliance. Level the appliance by putting wood or metal shims under part of the appliance. • Re-level appliance or move appliance slightly. Refer to “Leveling” in the INSTALLATION section. |
| WATER / MOISTURE / FROST INSIDE APPLIANCE | ||
| Moisture forms on inside appliance walls. | • Weather is hot and humid, which increases internal rate of frost buildup. • Door is slightly open. • Door is kept open too long. |
• This is normal. • Look for food items on the shelves or in the door bins keeping the door from closing completely. • Open the door less often. |
| ODOR IN APPLIANCE | ||
| Odors in appliance. | • Interior needs to be cleaned. • Foods with strong odors are in the appliance. • The air filter needs to be replaced. |
• Clean interior with sponge, warm water, and baking soda. Replace air filter. • Cover the food tightly. • Refer to "PureAir Ultra II™™ Air Filter” the in FILTER REPLACEMENT section. |
| DOOR PROBLEMS | ||
| Door will not close. | • Appliance is not level. It rocks on the floor when it is moved slightly. • Floor is uneven or weak. |
• This condition can force the cabinet out of square and misalign the door. Refer to "Leveling” in the INSTALLATION section. • Ensure floor can adequately support appliance. Level the appliance by putting wood or metal shims under part of the appliance. • Look for food items on the shelves or in the door bins keeping the door from closing completely. |
| LIGHTING PROBLEMS | ||
| Cabinet light is not working. | • LED has burned out. | • Call a Frigidaire service technician. |