Brand: Electrolux
Category: Washing Machine
Document Type: Manual
Language: EN
Brand: Electrolux
Category: Washing Machine
Document Type: Manual
Language: EN
Uploaded: Sept. 12, 2025, 4:27 a.m.
This warranty covers manufacturing defects for 24 months for domestic use in Australia and New Zealand.
1. Setting a Program:
2. Loading Laundry:
3. Using Detergent:
4. Starting Program:
| Malfunction | Possible cause | Solution |
| The washing machine does not start: | • The door has not been closed. (Error code: E40 ) | • Close the door firmly. |
|---|---|---|
| • The plug is not properly inserted in the power socket. | • Insert the plug into the power socket. | |
| • There is no power at the socket. | • Please check your domestic electrical installation. | |
| • The Start/Pause button has not been pressed. | • Press the Start/Pause button. | |
| • The delay start has been selected. | • If the laundry are to be washed immediately, cancel the delay start. | |
| The machine does not fill the water: | • The water tap is closed. (Error code: E 10) | • Open the water tap. |
| • The inlet hose is squashed or kinked. (Error code: E10 ) | • Check the inlet hose connection. | |
| • The filter in the inlet hose is blocked. (Error code: E10 ) | • Clean the water inlet hose filter. | |
| • The door is not properly closed. (Error code: E40 ) | • Close the door firmly. | |
| The machine fills then empties immediately: | • The end of the drain hose is too low. (Error code: E10) | • Refer to relevant paragraph in "water drainage” section. |
| The machine does not empty and/or does not spin: | • The drain hose is squashed or kinked. (Error code: E20) | • Check the drain hose connection. |
| • The drain pump is clogged. (Error code: E20) | • Clean the drain filter. | |
| • The option ‘Rinse Hold' or 'No Spin' has been selected. | • Disable the option 'Rinse Hold' or 'No Spin'. | |
| • The laundry is not evenly distributed in the drum. | • Select spin program. • Pause the machine and redistribute laundry manually. | |
| There is water on the floor: | • Too much detergent or unsuitable detergent (creates too much foam) has been used. | • Reduce the detergent quantity or use another one. |
| • Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. | • Check the water inlet hose connection. | |
| • The drain hose is damaged. | • Change it with a new one. | |
| Unsatisfactory washing results: | • Too little detergent or unsuitable detergent has been used. | • Increase the detergent quantity or use another one. |
| • Stubborn stains have not been treated prior to washing. | • Use commercial products to treat the stubborn stains. | |
| • The correct temperature was not selected. | • Check if you have selected the correct temperature. | |
| • Excessive laundry load. | • Reduce load. | |
| • The program is still running. | • Wait until the end of washing cycle. | |
| The door will not open: | • The door lock has not been released. | • Wait about 5 minutes. |
| • There is water in the drum. | • Select ‘Spin' program to empty out the water. | |
| The machine vibrates or is noisy: | • The transit bolts and packing have not been removed. | • Check the correct installation of the appliance. |
| • The support feet have not been adjusted. | • Check the correct levelling of the appliance. | |
| • The laundry is not evenly distributed in the drum. | • Pause the machine and redistribute laundry manually. | |
| • There is very little laundry in the drum. | • Load more laundry. | |
| • Unstable floors eg. wooden floors. | • Refer to relevant paragraph in “Positioning” section. | |
| • Detergent over dose. | • Reduce the detergent quantity or use another one. | |
| • Machine unbalance. | • Redistribute laundry manually in the drum and start the spin phase again. Refer to relevant paragraph in “Positioning” section. | |
| Spinning starts late or the machine does not spin: | • The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin program. | • Pause the machine and redistribute laundry manually. |
| The machine makes an unusual noise: | • Machine not installed properly. | • Make sure the levelling of the appliance is correct. Refer to 'Installation'. |
| • Transit bolts or packaging not removed. | • Make sure that the packaging and/or the transit bolts are removed. Refer to 'Installation'. | |
| • The load may be too small. | • Add more laundry in the drum. | |
| No water is visible in the drum: | • Machines based on modern technology operate very economically using very little water without affecting performance. |