Brand: DEWALT
Category: Vacuum Cleaner
Document Type: Manual
Language: EN
Brand: DEWALT
Category: Vacuum Cleaner
Document Type: Manual
Language: EN
Uploaded: Sept. 12, 2025, 4:19 a.m.
Refer to the product packaging or DEWALT website for warranty information.
| Problem | Possible Cause | Troubleshooting Steps |
|---|---|---|
| Motor does not run. | Switch is not in On (I) position. | Ensure three position switch is in On (I) position. |
| Low battery voltage/poor battery connection. | Ensure battery is fully charged and fully inserted. | |
| Tank is full of liquid and sense circuit is tripped. | 1. Turn the three position switch to the Off (0) position and remove battery. 2. Empty tank. |
|
| Dust extractor stops running. | Thermal overload has been tripped. | 1. Turn the dust extractor off and remove battery. 2. Empty the tank, if needed. 3. Allow the dust extractor to cool. 4. Reinsert the battery and press the three position switch to the On (I) position to test. 5. If dust extractor will not restart, contact DEWALT service center. |
| Tank is full of liquid and sense circuit is tripped. | 1. Turn the three position switch to the Off (0) position and remove battery. 2. Empty tank. |
|
| Dust comes out of unit while using. | Battery is discharged. | Insert fully charged battery. |
| Battery is not fully inserted. | Remove and reinsert battery. | |
| Filters not installed properly. | Remove and reinstall per proper procedure. | |
| Filters are damaged/torn. | Replace filters. | |
| Filter gaskets are damaged. | Contact DEWALT service center. | |
| Head not installed properly to tank. | Remove, reinstall and ensure latches are fully engaged. | |
| Head gasket damaged. | Contact DEWALT service center. | |
| Dust extractor stops capturing dust. | Filters clogged. | Remove filters, tap clean and reinstall. |
| Filters at end of service life. | Replace with new filters. | |
| Automatic filter cleaning no longer functional. | If filter cleaning system is not heard every 20 seconds, contact DEWALT service center. | |
| Dust extractor is not turned on by Wireless Tool Control equipped power tool or remote. | Tank full. | Turn unit off and empty tank. |
| Hose is clogged. | Inspect and clear hose if clog is found. | |
| Hose is not fully connected to tank. | Reinsert and ensure hose latch is fully engaged. | |
| Hose is damaged. | Inspect hose for holes or tears. Replace if damage is found. | |
| Dust extractor is not in Wireless Tool Control (2) mode. | Move three position switch to Wireless Tool Control (8) mode. Confirm LED is illuminated. If LED is not illuminated with the 3-position switch in Wireless Tool Control (8) mode, contact DEWALT service center. | |
| Remote/power tool is not paired to dust extractor. | Follow pairing steps. | |
| Remote/power tool is out of range of dust extractor. | Move dust extractor closer to remote/power tool. | |
| Wireless Tool Control remote coin cell is dead. | Replace coin cell and retry. | |
| Paired tool's battery is dead. | Ensure paired tool's battery is fully charged and fully inserted. | |
| Low battery voltage/poor battery connection. | Ensure battery is fully charged and fully inserted. | |
| Tank is full of liquid and sense circuit is tripped. | 1. Turn the three position switch to the Off (0) position and remove battery. 2. Empty tank. |
|
| Tool does not pair | Dust extractor is not in Wireless Tool Control (2) mode. | Move three position switch to Wireless Tool Control (3) mode. Confirm LED is illuminated. If LED is not illuminated with the 3-position switch in Wireless Tool Control (8) mode, contact DEWALT service center. |
| Tool is not Wireless Tool Control enabled. | Confirm that tool is Wireless Tool Control enabled. |