Brand: Dell
Category: Other
Document Type: Manual
Language: EN
Brand: Dell
Category: Other
Document Type: Manual
Language: EN
Uploaded: Sept. 12, 2025, 4:25 a.m.
Manual Publish Date: 2022-02-01
Dell-branded products carry a three-year limited hardware warranty. Consult www.dell.com for detailed terms.
Using the Dell Premier Rechargeable Active Pen (PN7522W):
Basic Operation:
Pairing: Connect via USB-C for automatic pairing. Manual Bluetooth pairing is also available through Windows settings.
Dell Peripheral Manager (DPeM): Use to customize pen buttons and pressure sensitivity.
Tile Functionality: Install the Tile app to locate your pen.
| Problems | Possible causes | Possible solutions |
|---|---|---|
| Pen buttons do not work, pen does not write or draw on your laptop. | Laptop does not support the pen. | Pen works only with supported Dell laptops. |
| Battery is fully drained. | Charge the pen using the USB-C cable included in the box. | |
| Pen does not auto-pair with laptop when connected with USB Type-C cable during the first time setup. | Swift Pair function is not enabled in Windows. | On your laptop, go to Windows Settings, click or tap on Devices, then Bluetooth & other devices, and then select notifications to connect using Swift Pair. |
| Unable to pair the pen with your laptop. | USB-C cable is not working. | Replace the USB-C cable. |
| Bluetooth driver outdated. | Install the latest Bluetooth driver for your laptop. | |
| Bluetooth pairing light does not turn on. | Battery is fully drained. | Charge the pen with the USB-C cable included in the box. |
| Default functions for pen buttons do not work as expected. | The default function is changed or overwritten. | Launch DPeM to check the function assignment of the buttons. |
| Tile app cannot find my pen. | The pen may be outside of Tile's Bluetooth range. | Ensure to use this feature within Tile's Bluetooth range of 10 meters in an unblocked area. If you have lost your pen in a location farther than 10 meters, follow the Tile app's instructions to view its most recent location. |
| Pen skin peels off. | Alcohol based liquid may damage the pen skin. | Avoid using alcohol based cleaner or sanitiser on the pen directly. |
| Unsuitable stock and operating temperature and humidity may damage the pen body. | See Specifications to find more information on the stocking and operating specifications of the pen. |