Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:43 p.m.
| Symptom | Probable Cause | Action |
|---|---|---|
| Power Supply | ||
| No power | 1. Batteries not loaded correctly. 2. Dead batteries 3. Wrong AC adaptor |
1. Correctly load batteries (page 27). 2. Replace all four batteries with a set of new ones (page 27). 3. Use only recommended AC adaptor. |
| Sudden power failure | 1. Auto Power Off 2. Low battery power 3. Use of manganese batteries. |
1. Turn power back on. 2. Replace all four batteries with a set of new ones (page 27). 3. Replace manganese batteries with alkaline, lithium or Ni-MH batteries. |
| Batteries are about to go dead. | - | Replace all four batteries with a set of new ones (page 27). |
| No recording when shutter button is pressed | 1. Function Switch set to PLAY. 2. Flash unit is charging. 3. The message "MEMORY FULL" is on the monitor screen. 4. The message "REMAINING" is on the monitor screen. 5. Insufficient memory card capacity or no memory card loaded in camera. |
1. Set Function Switch to REC. 2. Wait until flash unit charging is finished. 3. Delete images you no longer need from camera memory. 4. Change to another resolution mode, or delete images you no longer need from camera memory. 5. Load a memory card. |
| Recording | ||
| Auto Focus cannot focus the image. | 1. Lens or distance sensor is dirty. 2. The object you want to focus is not in the focus frame. 3. Conditions make it impossible to obtain proper focus. |
1. Clean off the lens or distance sensor. 2. Aim the camera so the object you want to focus is in inside the focus frame. 3. Switch to the Manual Mode and focus manually. |
| Power failure during self-timer operation | Low battery power | Replace all four batteries with a set of new ones (page 27). |
| Monitor screen image is out of focus. | 1. Failure to focus the image while the camera is in the Manual Mode. 2. Camera is in the Macro Mode. 3. Camera is in the Normal Mode while the subject is too close. |
1. Focus the image before recording it. 2. Use the Normal Mode for scenery and group shots. 3. Use the Macro Mode for close ups. |
| Poor color and brightness when indoors | Indoor fluorescent lighting | Shoot under incandescent or other non-fluorescent lighting (page 39). |
| Part of the image is missing. | Blocking of the lens when recording. | Hold the camera correctly, making sure that your finger or the wrist strap is not blocking the lens. |
| Cannot perform movie recording. | 1. Movie Record Mode is not selected. 2. Insufficient camera memory capacity. |
1. Select the Movie Record Mode (page 50). 2. Delete images you no longer need from camera memory, so there are at least two S (SUPER FINE) images worth of free memory capacity. |
| Playback | ||
| Color of recorded image is strange. | Reflection from sunlight or light from another source | Reorient the camera so that light is not shining directly into lens. |
| No +/- button operation during multi-page display | Button operation during page change | Wait until an image is on the monitor screen before performing a button operation. |
| Some images are missing. | No images in selected folder | Check other folders for images. |
| Cannot use multi-page display. | No images in selected folder | Check other folders for images. |
| Camera is connected to a TV, but LCD monitor contents do not appear on TV screen. | 1. Incorrect camera-TV connection 2. Wrong TV set up 3. Wrong video mode is selected. |
1. Connect correctly using the video cable (page 98). 2. Set up the TV correctly. 3. Change the video mode. |
| Images cannot be displayed when downloaded back the camera from a computer. | The images were on a memory card when they were opened on the computer for editing and then resaved back to the memory card. | Use the QV-LINK application to download edited images back to the camera. |
| Delete operation does not operate. | All pages are protected. | Unprotect the page you want to delete (page 88). |
| Other | ||
| Menu icon is blue and nothing happens when it is selected. | Certain functions are disabled in some modes. A disabled function is indicated by a blue icon. | Select a different function or change to the Record Mode. |
| No image | - | - |
| All buttons and switches do not operate. | Malfunction due to static electrical charge or strong impact. Camera is connected to a computer or QV Color Printer. |
Remove batteries and disconnect the AC adaptor if you are using one. Restore power and turn the camera on. If this does not work, contact your dealer or an authorized CASIO service provider. |
| Cannot perform infrared data communication. | 1. Other device does not support IrTran-P protocol. 2. Sending and receiving units are not positioned correctly. 3. Object blocking the infrared light path, another device using infrared light is in the vicinity, or fluorescent lighting. 4. Direct sunlight |
1. Communicate only with devices that support IrTran-P protocol. 2. Orient the infrared ports of the two devices so they are pointed directly at each other (pages 104, 106, 108). 3. Move the sending and receiving devices away from the source of the problem. 4. Avoid infrared data communication in direct sunlight. |
| Auto Play starts even though it is not selected. | Activation of the screen saver. | Turn off screen saver (page 78). |