Name: Manual for QV-2300UX/QV-2800UX
Brand: CASIO
Availability: InStock

Troubleshooting and error codes

Symptom	Probable Cause	Action
No power	1. Batteries are not oriented correctly. 2. Batteries are dead. 3. Using the wrong AC adaptor.	1. Load batteries correctly (page E-31). 2. Replace batteries with a full set of new ones (page E-31). 3. Use only the specified AC adaptor.
Sudden loss of power	1. Activation of Auto Power Off (page E-36). 2. Dead batteries	1. Turn power back on. 2. Replace batteries with a full set of new ones (page E-31).
Batteries are low.	Replace batteries with a full set of new ones (page E-31).
No recording when the shutter release button is pressed	1. The REC/PLAY selector is set to "PLAY”. 2. Flash unit is charging. 3. The message “MEMORY FULL” is on the monitor screen. 4. No memory card loaded in the camera	1. Slide to REC/PLAY selector to "REC". 2. Wait until flash unit charging is finished. 3. Delete images you no longer need from camera memory or change to another memory card. 4. Load a memory card.
Unable to focus properly with Auto Focus	1. Dirty lens 2. Subject is outside the focus frame. 3. Conditions make it impossible to obtain proper focus. 4. Camera is unsteady or shaking.	1. Clean the lens. 2. Compose the image so the subject is inside the focus frame. 3. Switch to the Manual Mode and focus manually (page E-57). 4. Use a tripod.
Recorded image is blurred.	Improper focus	Make sure the subject on which you want to focus is inside the focus frame.
Power failure during self-timer operation.	Batteries are dead.	Replace batteries with a full set of new ones (page E-31).
Monitor screen image is out of focus.	1. Poor focusing in the manual focus mode. 2. Attempting to record scenery or portraits in the Macro Mode. 3. Attempting to use the Auto Focus mode for a subject that is too close.	1. Focus the image (page E-57). 2. Use Auto Focus for scenery and portraits. 3. Use the Macro Mode for close ups.
Recorded image is not saved.	1. Batteries going low before the image save operation is complete. 2. Opening of the memory card slot cover before the image save operation is complete.	1. Replace batteries with a full set of new ones. 2. Keep the memory card cover closed until the image save operation is complete.
Colors of recorded image are different from those on the monitor screen.	1. Direct sunlight or light from another source shining into the lens. 2. Image quality setting	1. Reorient the camera so that light is not shining directly into lens. 2. Change to a higher image quality for recording.
[+] and [-] operations do not work while the 9-image view is on the monitor screen.	You are operating the [+] and [–] buttons while the scroll operation is still being performed.	Wait until image scrolling is complete before pressing [+] or [-].
Cannot display a particular image.	Memory card images recording using a camera that does not support DCF.	The file management systems of cameras that do not support DCF are different from the one used by this camera. This camera cannot read cards recorded with such cameras.
Monitor screen contents do not appear on the screen of a connected TV.	1. Incorrect camera-TV connection 2. Wrong TV settings 3. Wrong video signal output mode	1. Connect correctly using the video cable (page E-117). 2. Check the documentation that comes with the TV and set it up correctly for video input. 3. Select the video output mode that suits the type of equipment you are using (page E-118).
Cannot access the delete screen.	All images on the memory card are protected.	Unprotect the images you want to delete (page E-107).
Cannot select menu items in the PLAY mode.	1. Some functions cannot be selected for playback of certain types of images. 2. No images stored on the memory card.	1. Select a different function or change to another image. 2. Record an image to make the functions available.
All buttons and switches are dead.	Circuit damage due to static electrical charge from connected device or due to strong impact.	Remove batteries and disconnect the AC adaptor if you are using one. Restore power and turn the camera on. If this does not work, contact your dealer or an authorized CASIO service provider.
Nothing appears on the monitor screen.	1. The monitor is asleep. 2. Communication over the USB cable is in progress.	1. Wake up the monitor (page E-36). 2. After the communication operation over the USB cable is complete, unplug the USB cable from the camera.