Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:43 p.m.
| Symptom | Possible Cause | Action |
|---|---|---|
| Vertical lines on the monitor screen. | Recording a very brightly lit subject can cause a vertical band to appear in the monitor screen image. | This is a CCD phenomenon known as “vertical smear", and does not indicate malfunction of the camera. Note that vertical smear is not recorded with the image in the case of a snapshot, but it is recorded in the case of a movie. |
| Out of focus images. | The subject is outside the shooting range of the camera. | Record within the allowable shooting range. |
| Digital noise in images. | Sensitivity is increased automatically for dark subjects. Greater sensitivity increases the chance of digital noise. | Use a light or some other means to illuminate the subject. |
| Color of the playback image is different from the image on the monitor screen during recording. | Sunlight or light from another source is shining directly into the lens during recording. | Position the camera so sunlight does not shine directly into the lens. |
| Images are not displayed. | A memory card with non-DCF images recorded with another camera is loaded in the camera. | This camera cannot display non-DCF images recorded onto a memory card using another digital camera. |
| All buttons and switches are disabled. | Circuit problem caused by electrostatic charge, impact, etc. while the camera was connected to another device. | Remove the battery from the camera, reinsert it, and then try again. |
| Monitor screen is off. | USB communication is in progress. | After confirming that the computer is not accessing camera memory, disconnect the USB cable. |
| Cannot transfer files over a USB connection. | 1) USB cable is not connected securely. 2) Camera is not set securely on the USB cradle (EX-Z60DX). 3) USB driver is not installed. 4) Camera is turned off. |
1) Check all connections. 2) Check the connection between the camera and USB cradle. 3) Install the USB driver on your computer (page 199). 4) Turn on the camera. • Press the [USB] button on the USB cradle (EX-Z60DX). |
| Display language setting screen appears when the camera is turned on. | 1) Camera's display language, Home city, date style, date and time, and other settings have not been configured. 2) A problem with the camera's built-in memory management area. |
1) Check the settings (page 55). 2) Perform the reset operation to initialize the camera's setup (page 131). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's built-in memory management area has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO service center. |
| Battery is low. | The battery is dead. | Check connections! • You are attempting to connect the camera to a printer while the camera's USB settings are not compatible with the USB system of the printer (page 177). • You are attempting to connect to a computer that does not have a USB driver installed (page 199). |
| Cannot correct image! | Keystone correction cannot be performed for some reason. The image will be stored as-is, without correction (pages 106, 108). | File could not be saved because battery is low. The battery is dead, so the recorded image could not be saved. |
| Can not find the file. | The camera cannot find a image specified by the slideshow “Images” setting. Specify another image (page 149). | Folder cannot be created. This message appears when you try to record an image while there are 9,999 files stored in the 999th folder. If you want to record more files, delete files you no longer need (page 161). |
| Cannot register any more files. | • You are attempting to save a BEST SHOT scene when there are already 999 scenes in the "SCENE” folder (page 101). • You are attempting to copy a FAVORITE file when the "FAVORITE” folder already contains 9999 files (page 166). |
LENS ERROR This message appears and the camera turns off whenever lens performs some unexpected operation. If the same message appears after you turn power back on, contact your retailer or a CASIO service center. |
| Card ERROR | Some problem occurred with the memory card. Turn off the camera, and remove and then reinsert the memory card. If the same message appears, format the memory card (page 183). | Load paper! The camera is in the Printer mode, and the printer is out of paper. |
| Memory Full | Memory is full. If you want to record more files, delete files you no longer need (page 161). | No Favorites file! There is no FAVORITE file. |
| Printing Error | One of the following problems occurred during printing. • Printer power off • Printer internal error |
Set up DPOF. There are no printing images. There are no DPOF settings specifying images and the number of copies of each for printing. Configure the required DPOF settings (page 188). |
| Record Error | Image compression could not be performed during image data storage for some reason. Record the image again. | There is no image to register. The image or movie whose setup you are trying to save is not supported by BEST SHOT. |
| Replenish ink! | The camera is in the Printer mode, and the printer is running low on ink or is out of ink. | This card is not formatted. The memory card loaded in the camera is not formatted. Format the memory card (page 183). |
| RETRY POWER ON | If the lens comes into contact with some obstacle, this message appears and the camera turns off. Take action to remove the obstacle, and try turning on power again. | This file cannot be played. The image file or audio file is corrupted, or is a type that cannot be displayed by this camera. |
| SYSTEM ERROR | Your camera system is corrupted. Contact your retailer or a CASIO service center. | This function cannot be used. You attempted to copy files from built-in memory to a memory card loaded in the camera while there is no memory card in the camera (page 184). |
| The card is locked. | The LOCK switch of the SD memory card is locked. You cannot store images to or delete images from a memory card that is locked. | This function is not supported for this file. The function you are trying to perform is not supported for the file on which you are trying to perform it. |
| There are no files. | • There are no files in built-in memory or on the memory card. • This message will appear if you rename the files or folders in camera memory or if you move them to different locations. If this happens, move the files or folders back to their original locations in camera memory and return them to their original preset names (pages 217, 219). |