Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Manual for EX-Z370
Uploaded: Aug. 9, 2025, 11:41 p.m.
Warranty Information
None
Getting Started: Ensure the battery is fully charged before first use. Load the battery and memory card correctly. The camera will guide you through initial setup, including language, date, and time settings.
Basic Operation: Use the zoom controller to adjust magnification. Press the shutter button halfway to focus and fully to capture an image. The ON/OFF button powers the camera on and off. The PLAY button accesses playback mode.
Key Features: The camera offers Face Detection, Anti-Shake technology, and BEST SHOT scenes for enhanced photography. Explore various recording modes, flash settings, and self-timer options.
Viewing & Transferring: Review images and movies on the camera's LCD screen or connect to a computer via USB to transfer and manage your files.
Troubleshooting and error codes
| Problem | Possible Cause and Recommended Action |
|---|---|
| The subject is out of focus in the recorded image. | The image may not be focused properly. When composing the image, make sure the subject is located inside the focus frame. |
| The flash does not fire. |
1) If ⚡ (Flash Off) is selected as the flash mode, change to another mode (page 35). 2) If the battery is dead, charge it (page 15). 3) If a BEST SHOT scene that uses ⚡ (Flash Off) is selected, change to a different flash mode (page 35) or select a different BEST SHOT scene (page 51). |
| A red ⚡ (Flash Off) icon appears on the monitor screen and the flash does not fire. | The flash unit may be malfunctioning. Contact a CASIO authorized service center or your original retailer. Note that though the flash will not fire, you still can use the camera for non-flash shots. |
| Camera powers down during Self-timer countdown. | The battery may be dead. Charge the battery (page 15). |
| The monitor screen image is out of focus. |
1) You may be using Manual Focus and have not focused the image. Focus the image (page 56). 2) You may be using ⌂ (Macro) for scenery or portraits. Use Auto Focus for scenery and portrait shots (page 56). 3) You may be trying to use Auto Focus or ∞ (Infinity) when shooting a close-up shot. Use the ⌂ (Macro) for close ups (page 56). |
| There is a vertical line in the monitor screen image. | Shooting a very brightly lit subject can cause a vertical band to appear in the monitor screen image. This is a CCD phenomenon known as “vertical smear”, and does not indicate malfunction of the camera. Note that vertical smear is not recorded with the image in the case of a snapshot, but it is recorded in the case of a movie. |
| There is digital noise in images. |
1) Sensitivity may have been increased automatically for a dark subject, which increases the chance of digital noise. Use a light or some other means to illuminate the subject. 2) You may be attempting to shoot in a dark location with ⚡ (Flash Off) selected, which can increase digital noise and make images appear coarse. In this case, turn on flash (page 35) or use lights for illumination. 3) Shooting with a high ISO sensitivity setting or with the Lighting feature can cause an increase in digital noise. Use a light or some other means to illuminate the subject. |
| A recorded image was not saved. |
1) Camera power may have been turned off before the save operation was complete, which will result in the image not being saved. If the battery indicator shows 🔋, charge the battery as soon as possible (page 17). 2) You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete. |
| Though available lighting is bright, the faces of people in the image are dark. | Not enough light is reaching the subjects. Change the flash mode setting to ⚡ (Flash On) for daylight synchro flash (page 35), or adjust EV shift to the + side (page 66). |
| Night shots come out bad. | Use the following BEST SHOT scenes (page 51) when shooting at night. • Night Scene (for shooting night scenery only) • Night Scene Portrait (for shooting people against night scenery) |
| Subjects are too dark when shooting images in a seashore or ski area. | Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to ⚡ (Flash On) for daylight synchro flash (page 35), or adjust EV shift to the + side (page 66). |
| Digital zoom (including HD zoom) does not work. The zoom bar indicates zoom only up to a zoom factor of 4.0. |
1) The digital zoom setting may be turned off. Turn on digital zoom (page 63). 2) Date stamping may be turned on, which will cause digital zoom to be disabled. Turn off date stamping (page 110). |
| The image is out of focus during movie recording. |
1) Focusing may not be possible because the subject is outside the focus range. Shoot within the allowable range. 2) The lens may be dirty. Clean the lens (page 122). |