Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:39 p.m.
| Problem | Possible Cause and Recommended Action |
|---|---|
| File Deletion A file cannot be deleted. |
The file may be protected. A protected image cannot be deleted. |
| Wireless Connection I can't establish a wireless connection. The wireless LAN connection is broken. |
1) The camera cannot connect with a smartphone if they are too far apart from each other. 2) The smartphone may be connected with another wireless device. Check the smartphone's Wi-Fi settings and confirm that the camera is selected for wireless LAN connection (page 74). 3) Connection may have been lost due to interference caused by a nearby microwave oven, cordless phone, or other wireless device. Move the camera away from the device causing the problem. |
| I forgot my SSID and password. | While holding down [●] (Movie) and the shutter button on the camera, hold down [U] (Power) for about six seconds. The camera's operation lamp will go out and then the password will be returned to its initial default setting. Note that initializing the password unpairs the camera and smartphone, so you will need to pair them again. For information about the initial default password settings, see page 73. |
| Multi Camera Mode The Interval Shooting operation keeps stopping. |
A Multi Camera Mode Interval Shooting operation will stop automatically if shooting becomes impossible due to insufficient memory capacity, a camera being turned off, etc. |
| Bluetooth wireless technology A connection cannot be established between the camera and controller. |
1) The camera cannot connect with the controller if they are too far apart from each other. 2) A Bluetooth connection cannot be established with the camera while it is connected to a smartphone by wireless LAN. Terminate the wireless LAN connection. 3) If the camera is connected to a computer, unplug the USB cable to terminate the connection. 4) If you still cannot establish a connection, perform the steps below to re-pair the camera and controller. ① Remove the memory card from the camera. ② While holding down the camera shutter button, hold down [U] (Power) for at least one second. While holding down the controller shutter button, hold down [U] (Power) for at least six seconds. The operation lamp will flash amber, and then the pairing operation required for Bluetooth connection will start. |
| Other The wrong date and time are displayed, or the wrong date and time are being stored along with image data. |
The date and time setting is off. Set the correct date and time (page 108). |
| The messages on the display are in the wrong language. | The wrong display language is selected. Change the display language setting (page 109). |
| Images cannot be transferred over a USB connection. | 1) The USB cable may not be connected securely to the camera. Check all connections. 2) If the camera is not turned on, turn it on. 3) Your computer may not be able to recognize the camera if you connect via a USB hub. Always connect directly to the computer's USB port. |
| Language selection screen appears when the camera is turned on. | 1) You did not configure initial settings after purchasing the camera or the camera may have been left with a dead battery. Check the camera setup (pages 28, 108). 2) There may be a problem with the camera's memory data. If this is the case, perform the reset operation to initialize the camera's setup (page 110). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's memory management data has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center. |
| There are various indicators and values on the monitor screen. | The monitor screen shows indicators and other information about shooting conditions and the image you are recording. You can disable display of indicators and values by selecting "Off" for "Info” on the Setup menu (page 106). |
| Buttons are not responsive right after the power has been turned on. | With large capacity memory cards there is a delay after the power has been turned on before the buttons become responsive. |
| Images are not displayed. | 1) The camera is turned off. 2) There is no Bluetooth connection between the camera and controller (page 26). |