Name: Manual for EX-FH100
Brand: CASIO
Availability: InStock

Troubleshooting and error codes

Problem	Possible Cause and Recommended Action
Language selection screen appears when the camera is turned on.	1)You did not configure initial settings after purchasing the camera or the camera may have been left with a dead battery. Configure the correct settings (pages 19, 166). 2)There may be a problem with the camera's memory data. If this is the case, perform the reset operation to initialize the camera's setup (page 170). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's memory management data has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center.
The time and date settings configured the first time after purchasing the camera are reset to their factory defaults when I remove the camera's battery.	Load the camera's battery and reconfigure the time and date settings (page 19). Do not remove the battery from the camera for at least 24 hours after configuring time and date settings. After that, the settings will not be reset if you remove the battery. • If the time and date are reset to their factory default settings when you remove the battery after it has been loaded for more than 24 hours, it could mean that the camera's setting memory is defective. Contact your retailer or a CASIO authorized service center.
Buttons are not responsive right after the power has been turned on.	With large capacity memory cards there is a delay after the power has been turned on before the buttons become responsive.
Display Messages
ALERT	The camera's protection function may have activated because camera temperature is too high. Turn off the camera and wait until it cools down before trying to use it again.
Battery is low.	Battery power is low.
Camera not in standby. Re-frame the image.	The camera could not go into auto record standby for some reason during a Move Out CS or Move In CS operation. Compose the image again with the boundary aligned correctly (page 81).
Cannot find the file.	The image you specified with the slideshow “Images” setting cannot be found. Change the “Images” setting (page 120) and try again.
Cannot register any more files.	You are attempting to save a user BEST SHOT scene in the "SCENE" folder when the folder already contains 999 user scenes.
Card ERROR	There is something wrong with the memory card. Turn off the camera, remove the memory card and then reload it into the camera. If this message re-appears when you turn the camera back on, format the memory card (page 170). • IMPORTANT! Formatting a memory card deletes all its files. Before formatting, try transferring recoverable files to a computer or some other storage device.
Check connections!	You are attempting to connect the camera to a printer while the camera's USB settings are not compatible with the USB system of the printer (page 133).
Files could not be saved because battery is low.	Battery power is low, so an image file could not be saved.
Folder cannot be created.	You are trying to record a file while there are already 9999 files stored in the 999th folder. If you want to record more, delete files you no longer need (page 29).
Images are being transferred. Stop transfer and turn off power?	You are attempting to turn off power while image data is being transferred using the Eye-Fi card (page 156).
LENS ERROR	This message appears and the camera turns off whenever the lens performs some unexpected operation. If the same message appears after you turn power back on, contact a CASIO authorized service center or your original retailer.
LENS ERROR 2	The Anti Shake unit of the camera may be malfunctioning. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center.
Load paper!	The printer ran out of paper while printing.
Memory Full	Memory is full with images you recorded and/or files saved by editing operations. When shooting with Prerecord CS, this message indicates that there is not enough memory capacity to record all of the pre-recorded images. Delete files you no longer need (page 29).
Printing Error	An error occurred while printing. • The printer is turned off. • The printer generated an error, etc.
Record Error	Image compression could not be performed for some reason during image data storage. Shoot the image again.
SYSTEM ERROR	Your camera system is corrupted. Contact your retailer or a CASIO authorized service center.
The card is locked.	The LOCK switch of the SD or SDHC memory card loaded in the camera is in the locked position. You cannot store images to or delete images from a memory card that is locked.
There are no files.	There are no files in built-in memory or on the memory card.
There are no printing images. Set up DPOF.	There are currently no files specified for printing. Configure the required DPOF settings (page 136).
There is no image to register.	The setup you are trying to save is for an image that cannot be saved as a user BEST SHOT scene.
This card is not formatted.	The memory card loaded in the camera is not formatted. Format the memory card (page 170).
This file cannot be played.	The file you are trying to access is corrupted or is a type that cannot be displayed by this camera.
This function cannot be used.	This message will appear part way through an operation when you attempt to use a function that is not allowed in combination with another function.

Manual for EX-FH100

Warranty Information

Troubleshooting and error codes