Manual for EX-FC500S

Manual for EX-FC500S

Brand: CASIO

Category: Digital Camera

Document Type:

Language: EN

Uploaded: Aug. 9, 2025, 11:41 p.m.

Manual Publish Date: null

Warranty Information

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  • Golf Swing Shooting and Analysis: Use High Speed Movie and High Speed CS to record and analyze golf swings with on-screen guidelines and side-by-side comparisons.
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  • Tiltable Monitor Screen: The screen tilts up to 180 degrees for easy self-portraits and low-angle shots.
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  • Handsfree Self-portraits: Control the self-timer with hand gestures for remote self-portraits.
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  • Make-up Bracketing: Capture three images with different skin tone settings simultaneously.
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  • Triple Shot: Take a burst of three images to ensure you don't miss key moments.
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  • Premium Auto Pro: Automatically adjusts settings for optimal image quality.
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  • Quick Collage: Combine multiple snapshots into a single collage.
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  • Wireless LAN Connection: Use your smartphone as a remote controller and transfer images wirelessly.
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Troubleshooting and error codes

Problem Possible Cause and Recommended Action
A recorded image was not saved.
  1. Camera power may have been turned off before the save operation was complete, which will result in the image not being saved. If the battery indicator shows ■, charge the battery as soon as possible (page 25).
  2. You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete.
Though available lighting is bright, the faces of people in the image are dark. Not enough light is reaching the subjects. Change the flash mode setting to ◬ (Flash On) for daylight synchro flash (page 50), or adjust EV shift to the + side (page 49).
Night shots come out bad. Use the following BEST SHOT scenes (page 82) when shooting at night.
• HS Night Scene (for shooting night scenery only)
• HS Night Scene and Portrait (for shooting people against night scenery)
Subjects are too dark when shooting images in a seashore or ski area. Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to ✤ (Flash On) for daylight synchro flash (page 50), or adjust EV shift to the + side (page 49).
Digital zoom will not go up to the maximum value.
  1. The digital zoom setting may be turned off. Turn on digital zoom (page 109).
  2. Zoom will not go up to the maximum value if the “Zoom (SR)” setting is "Single". Change the setting to "Off" (page 56).
  3. Zoom will not go up to the maximum value if the snapshot size setting is something other than “VGA”. Change to a different setting (page 103).
The image is out of focus during movie recording.
  1. Focusing may not be possible because the subject is outside the focus range. Shoot within the allowable range.
  2. The lens may be dirty. Clean the lens (page 223).
  3. During High Speed Movie recording, focus is fixed at the position where it was when recording started. To focus an image, half-press the shutter button for Auto Focus or focus manually before you press [●] (Movie) to start recording.
Movie recording suddenly stops. The camera's protection function may have activated because camera temperature is too high. Wait until the camera temperature drops to normal levels.
I can't change the settings of menu items. Menu items for some settings are not displayed on the menu. Some menu items may not be available, depending on the recording mode in use. While Premium Auto Pro is in use, only the menu items whose settings can be configured will be displayed on the menus.
Playback The color of the playback image is different from what appears on the monitor screen when shooting. Sunlight or light from another source may be shining directly into the lens when you are shooting. Position the camera so sunlight does not shine directly into the lens.
Images are not displayed. This camera cannot display non-DCF images recorded onto a memory card using another digital camera.
Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation). Note that you cannot edit the following types of snapshots.
• Snapshots created using MOTION PRINT
• CS group snapshots
• Movies
• Panorama Image
• Snapshots recorded with another camera
File Deletion A file cannot be deleted.
  1. The file may be protected. Unprotect the file (page 141).
  2. "Delete Key” setting may be “Disabled”. Change the setting to "Enabled" (page 207).
Wireless LAN I can't establish a wireless LAN connection. The wireless LAN connection is broken.
  1. The camera cannot connect with a smartphone if they are too far apart from each other.
  2. The smartphone may be connected with another wireless LAN. Check the smartphone's Wi-Fi settings and confirm that the camera is selected for wireless LAN connection (page 175).
  3. Connection may have been lost due to interference caused by a nearby microwave oven, cordless phone, or other wireless LAN device. Move the camera away from the device causing the problem.
Other The wrong date and time are displayed, or the wrong date and time are being stored along with image data. The date and time setting is off. Set the correct date and time (page 209).
The messages on the display are in the wrong language. The wrong display language is selected. Change the display language setting (page 210).
Images cannot be transferred over a USB connection.
  1. The USB cable may not be connected securely. Check all connections.
  2. If the camera is not turned on, turn it on.
  3. Your computer may not be able to recognize the camera if you connect via a USB hub. Always connect directly to the computer's USB port.
  4. USB communication may not be possible when the battery level indicator is ■. Charge the battery before connecting.
Language selection screen appears when the camera is turned on.
  1. You did not configure initial settings after purchasing the camera or the camera may have been left with a dead battery. Configure the correct settings (pages 25, 210).
  2. There may be a problem with the camera's memory data. If this is the case, perform the reset operation to initialize the camera's setup (page 212). After that, configure each setting.
    If the language selection screen does not re-appear when you turn the camera on, it means that the camera's memory management data has been restored.
    If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center.
There are various indicators and values on the monitor screen. The monitor screen shows indicators and other information about shooting conditions and the image you are recording. You can use [▲] (DISP) to select what information you want to include on the display (page 12).
The time and date settings configured the first time after purchasing the camera are reset to their factory defaults when I remove the camera's battery. Load the camera's battery and reconfigure the time and date settings (page 25). Do not remove the battery from the camera for at least 24 hours after configuring time and date settings. After that, the settings will not be reset if you remove the battery.
• If the time and date are reset to their factory default settings when you remove the battery after it has been loaded for more than 24 hours, it could mean that the camera's setting memory is defective. Contact your retailer or a CASIO authorized service center.
Buttons are not responsive right after the power has been turned on. With large capacity memory cards there is a delay after the power has been turned on before the buttons become responsive.
Display Messages ALERT The camera's protection function may have activated because camera temperature is too high. Turn off the camera and wait until it cools down before trying to use it again.
Battery is low. Battery power is low.
Can not find the file. The image you specified with the slideshow “Images” setting cannot be found. Change the “Images” setting (page 133) and try again.
Card ERROR There is something wrong with the memory card. Turn off the camera, remove the memory card and then reload it into the camera. If this message re-appears when you turn the camera back on, format the memory card (page 212).
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IMPORTANT!
Formatting a memory card deletes all its files. Before formatting, try transferring recoverable files to a computer or some other storage device.
Communication stopped. This message appears when the wireless LAN connection is broken for some reason during data communication between the camera and smartphone.
File could not be saved because battery is low. Battery power is low, so an image file could not be saved.
Folder cannot be created. You are trying to record a file while there are already 9999 files stored in the 999th folder. If you want to record more, delete files you no longer need (page 37).
LENS ERROR This message appears and the camera turns off whenever the lens performs some unexpected operation. If the same message appears after you turn power back on, contact a CASIO authorized service center or your original retailer.
LENS ERROR 2 The Anti Shake unit of the camera may be malfunctioning. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center.
Memory Full Memory is full with images you recorded and/or files saved by editing operations. When shooting with Prerecord CS, this message indicates that there is not enough memory capacity to record all of the pre-recorded images. Delete files you no longer need (page 37).
Record Error Image compression could not be performed for some reason during image data recording. Perform a zoom operation to change the composition of the image and shoot it again.
RETRY POWER ON The lens came into contact with an obstruction while moving. The camera will turn off automatically when this message appears. Remove the obstruction and turn power back on again.
SYSTEM ERROR Your camera system is corrupted. Contact your retailer or a CASIO authorized service center.
The card is locked. The LOCK switch of the SD, SDHC, or SDXC memory card loaded in the camera is in the locked position. You cannot store images to or delete images from a memory card that is locked.
The file could not be created. A Quick Collage image could not be created because the creation date of an image in memory is outside the allowable range (1995/1/1 to 2049/12/31). Delete the problem image and try again.
There are no files. There are no files in built-in memory or on the memory card.
There are not enough images for a collage. A Quick Collage image cannot be created because the number of images available in camera memory is less than the minimum required by the selected layout. Store at lease the minimum number of images required by the selected layout.
This card is not formatted. The memory card loaded in the camera is not formatted. Format the memory card (page 212).
This file cannot be played. The file you are trying to access is corrupted or is a type that cannot be displayed by this camera.
This function cannot be used. This message will appear part way through an operation when you attempt to use a function that is not allowed in combination with another function.
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