Brand: Canon
Category: Camera
Document Type: Manual
Language: EN
Manual for EOS 2000D
Uploaded: April 20, 2026, 8:02 p.m.
Connecting the camera to a Wi-Fi network or other device supporting wireless functions allows for tasks like transferring images or controlling the camera.
Possible operations include:
- Connecting to a smartphone
- Transferring images between cameras
- Printing images using a Wi-Fi printer
- Saving images to Connect Station
- Sending images to a Web service
Users can choose between "Easy Connection" (direct connection) or "Advanced Connection" (using a Wi-Fi access point).
The manual also covers NFC functionality for easier setup, basic operations, and troubleshooting common connection issues.
Troubleshooting and error codes
| Error Code | Description | Troubleshooting Steps |
|---|---|---|
| 11 | Connection target not found | - Ensure Camera Connect is running (for smartphone). - Turn on printer (for printer). - Check if camera and access point use the same encryption key. Case-sensitive. - Check if target device/access point power is on. - Ensure camera is not too far from target device/access point. |
| 12 | Connection target not found | - Check if target device and access point power are on. - Bring camera and target device/access point closer. |
| 21 | No address assigned by DHCP server | - Camera IP set to [Auto setting]? If not, set to [Manual setting]. - DHCP server power on? - Enough DHCP addresses available? - DHCP server working correctly? - Network has a gateway? Check gateway address settings. |
| 22 | No response from DNS server | - Camera DNS IP matches server address? Set IP to [Manual setting]. - DNS server power on? - DNS server settings correct? - DNS server working correctly? - Network has a gateway? Check gateway address settings. |
| 23 | Device with same IP address exists on selected network | - Change camera IP to avoid duplicates. - If IP is [Manual setting] on DHCP network, change to [Auto setting]. - Check if camera/access point use same encryption key. |
| 61 | Selected SSID wireless LAN network not found | - Check for obstacles blocking view. - Ensure camera is not too far from access point. - Check if camera SSID matches access point SSID. - Turn on access point. - Register camera MAC address if MAC filtering is active. |
| 63 | Wireless LAN authentication failed | - Check if camera/access point use same authentication method. - Check if camera/access point use same encryption key. - Register camera MAC address if MAC filtering is active. |
| 64 | Cannot connect to wireless LAN terminal | - Check if camera/access point use same encryption method. - Register camera MAC address if MAC filtering is active. |
| 65 | Wireless LAN connection lost | - Check for obstacles blocking view. - Ensure camera is not too far from target device/access point. - Connection may be lost due to interference (microwave, other devices) or environmental factors (rain, humidity). |
| 66 | Incorrect wireless LAN encryption key | - Check if camera/access point use same encryption key. Case-sensitive. |
| 67 | Incorrect wireless LAN encryption method | - Check if camera/access point use same encryption method. - Register camera MAC address if MAC filtering is active. |
| 68 | Cannot connect to wireless LAN terminal. Retry from the beginning. | - Hold WPS button for correct duration. - Ensure devices are within reach. |
| 69 | Multiple wireless LAN terminals have been found. Cannot connect. Retry from the beginning. | - Connection in progress by other access points. Wait or try PIN mode. |
| 91 | Other error | - Turn camera power off and on. |
| 101 | Could not establish connection | - Ensure connection procedure is done on other camera as well. - Perform reconnection procedure on both cameras. - Camera can only connect to one device at a time. |
| 102 | Could not send files | - Ensure receiving card has sufficient space. - Check if receiving card is locked. - Check folder/file numbers (999/9999). - Check if card is working properly. |
| 103 | Could not receive files | - Check if camera is ready to receive (battery, connection status). |
| 104 | Could not receive files. Card full | - Ensure receiving card has sufficient space. |
| 105 | Could not receive files. Card’s write protect switch is set to lock | - Check if receiving card is locked. |
| 106 | Could not receive files. Folder and file number have reached maximum value | - Check folder/file numbers (999/9999). |
| 107 | Could not receive files. Card cannot be accessed | - Check if card is working properly. |
| 108 | Disconnected | - Check connection status, reconnect. - Cannot send MP4 movies. |
| 109 | An error has occurred | - Connect cameras again. |
| 121 | Not enough free space on server | - Delete unnecessary images on Web server. |
| 122 | Connect to a computer, and correct the settings for the Web service with EOS software. | - Reconfigure Web service settings using EOS Utility. |
| 123 | Cannot log in to Web service. Connect to a computer and correct the settings with EOS software. | - Reconfigure Web service settings using EOS Utility. |
| 124 | Invalid SSL certificate. Connect to a computer and correct the settings with EOS software. | - Reconfigure Web service settings using EOS Utility. - Check camera's time setting. |
| 125 | Check the network settings | - Check network connection status. |
| 126 | Could not connect to server | - CANON iMAGE GATEWAY may be under maintenance. Try again later. |
| 127 | An error has occurred | - Try connecting to the Web service again. |
| 141 | Printer is busy. Try connecting again. | - Connect to printer again after printing is finished. - Connect to printer again after terminating connection with other cameras. |
| 142 | Could not acquire printer information. Reconnect to try again. | - Connect to printer again after turning on the printer. |