| Refrigerator is not working |
- Power plug not fully settled. Plug in securely.
- Fuse blown. Check fuses.
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| Condensation on the side wall of the cooler compartment |
- Environment too cold. Avoid temperatures below -5°C.
- Door opened too frequently. Limit door opening.
- Environment too humid. Avoid humid environments.
- Unsealed liquid-containing food. Use sealed containers.
- Door left open. Do not keep doors open for long periods.
- Thermostat set too low. Set to appropriate temperature.
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| Compressor is not working |
- Sudden power failure or plug removal causes pressure imbalance. Wait approx. 6 minutes for restart.
- Defrosting is active (normal for fully-automatic defrosting).
- Product not plugged in. Ensure it is plugged in.
- Temperature setting incorrect. Select appropriate setting.
- Power outage. Will restart when power is restored.
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| Operating noise is increasing |
Product performance may vary with ambient temperature. This is normal. |
| Runs too often or for too long |
- New product may be larger.
- High room temperature.
- Recently plugged in or new food added. Allow time to reach temperature.
- Large quantities of hot food added. Do not add hot food.
- Doors opened frequently or for long periods.
- Door ajar. Ensure doors are fully closed.
- Product set to too low temperature. Adjust to a higher degree.
- Door washer dirty, worn, broken, or not settled. Clean or replace washer.
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| Freezer temp very low, cooler temp adequate |
Freezer compartment temperature set too low. Set to a higher degree. |
| Cooler temp very low, freezer temp adequate |
Cooler compartment temperature set too low. Set to a higher degree. |
| Food in cooler drawers frozen |
Cooler compartment temperature set too low. Set to a higher degree. |
| Temp in cooler or freezer too high |
- Cooler compartment temp set too high. Affects freezer temp. Adjust both.
- Doors opened frequently or for long periods.
- Door ajar. Close fully.
- Recently plugged in or new food added. Allow time to reach temperature.
- Large quantities of hot food added. Do not add hot food.
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| Shaking or noise |
- Ground not level or durable. Adjust stands.
- Items placed on the product causing noise. Remove items.
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| Noise of liquid flowing, spraying |
Normal operation involving liquid and gas flows. |
| Sound of wind blowing |
Fan for cooling process is normal. |
| Condensation on internal walls |
- Hot/humid weather (normal).
- Doors opened frequently or for long periods.
- Door ajar. Close fully.
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| Condensation on exterior or between doors |
Humid weather (normal). Will dissipate when humidity reduces. |
| Interior smells bad |
- Not cleaned regularly. Clean with sponge, warm water, and carbonated water.
- Certain holders/packaging materials cause odor. Use odor-free materials.
- Unsealed food. Use sealed containers. Remove expired/spoiled food.
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| Door not closing |
- Food packaging obstructing. Rearrange items.
- Product not level. Adjust feet.
- Ground not level or durable. Ensure level, durable ground.
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