Brand: Avigilon
Category: Surveillance Camera
Document Type: Installation Guide
Language: EN
Installation Guide for H6A and H6X Bullet Camera
Uploaded: Nov. 21, 2025, 9:16 p.m.
Warranty Information
Avigilon warranty terms are available at avigilon.com/warranty.
Overview
Junction Box View
Points for installing the camera, mounting hinge, cable hooks, and mounting holes.
Rear View
Camera mounting screws, power and I/O cable connectors, Ethernet port, regulatory tag, and mounting hooks.
Front View
Microphone and configuration panel cover.
Configuration Panel View
Microphone switch, microSD card slots, connection status LED indicators, and USB-C port.
Side View
Sun shroud, mount arm, and adjustment screws.
Installation
Pre-Deployment In-Box Configuration
Configure camera settings before installation using the RJ45 connector.
Camera Package Contents
List of items included with the camera.
Installation Steps
Mounting and aiming recommendations, installing the junction box, accessing cables, connecting cables, mounting, and aiming the camera.
Connecting to Power and External Devices
External Power Failover
Details on how the camera handles power loss and failover between auxiliary and PoE power sources.
Connection Status LED Indicator
Table describing LED indicator states and their meanings.
Troubleshooting Network Connections and LED Behavior
Troubleshooting steps for network connectivity and LED behaviors.
Resetting to Factory Default Settings
Instructions for resetting the camera to factory defaults using the firmware revert button.
Limited Warranty and Technical Support
Information on warranty terms and how to obtain technical support.
Troubleshooting and error codes
| LED Behavior | Suggested Solution |
|---|---|
| Green LED is off and amber is on | Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
| Both LEDs are off and the camera is not connected or streaming video | Check the General setup page in the camera's web interface to ensure the LEDs are not disabled. If the LEDs are not disabled, perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
| Both LEDs are blinking several times at the same time, then pause and repeat the blinking | Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
| A different LED blinking pattern than those described above | Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |