Brand: ASUS
Category: Smartphone
Document Type: Manual
Language: EN
Brand: ASUS
Category: Smartphone
Document Type: Manual
Language: EN
Uploaded: April 20, 2026, 8:05 p.m.
Manual Publish Date: 2016-08-01
Refer to the user manual or ASUS Support Site for detailed warranty information.
| Problem | Possible Cause | Solution |
| Device does not power on | Battery is depleted | Charge the device fully. |
| Screen is unresponsive | Device is frozen | Restart the device by pressing and holding the power button. |
| Cannot connect to Wi-Fi | Wi-Fi is turned off | Enable Wi-Fi in settings. |
| Incorrect Wi-Fi password | Re-enter the Wi-Fi password. | |
| Cannot make or receive calls | Airplane mode is on | Turn off Airplane mode. |
| No mobile network signal | Move to an area with better signal or check SIM card. |