Brand: ARCTIS
Category: Refrigeration Appliance
Document Type: Manual
Language: EN
Brand: ARCTIS
Category: Refrigeration Appliance
Document Type: Manual
Language: EN
Uploaded: April 20, 2026, 7:44 p.m.
AEG offers a 12-month guarantee on this appliance, covering faulty workmanship or materials free of charge for labour and parts.
| Malfunction | Possible Cause | Remedy |
| Appliance does not work, no pilot light is illuminated. | Appliance is not switched on. Mains plug is not plugged in or is loose. Fuse has blown or is defective. Socket is defective. | Switch on the appliance. Insert mains plug. Check fuse, replace if necessary. Mains malfunctions are to be corrected by an electrician. |
| Green light does not light up, yellow light lights up when fast freeze fuction is activated, appliance is on. | Green light faulty. | Please inform your customer service. |
| Yellow light does not light up, when fast freeze fuction is activated, appliance is on. | Yellow light faulty. | Please inform your customer service. |
| Appliance cools too much. | Temperature is set too cold. Temperature is not properly adjusted. | Turn the temperature regulator to a warmer setting temporarily. Please look in the "Initial Start Up" section. |
| The freezer temperature is not sufficient, red light lights up, temperature signal sounds | Door was open for an extended period. A large quantity of warm food was placed in the appliance within the last 24 hours. | Open the door only as long as necessary. Press the fast freeze switch. |
| The freezer temperature is not sufficient, red light lights up, temperature signal sounds | The appliance is near a heat source. Disturbance on the appliance | Please look in the "Installation location" section. Switch on the fast freeze switch, keep the freezer closed, inform your customer service. |
| Heavy build up of frost, possibly also on the door seal. | Door seal is not air tight (possibly after changing over the hinges). | Carefully warm the leaking sections of the door seal with a hair dryer (not hotter than approx. 50 °C). At the same time shape the warmed door seal by hand such that it sits correctly. |
| Unusual noises. | Appliance is not level. The appliance is touching the wall or other objects. A component, e.g. a pipe, on the rear of the appliance is touching another part of the appliance or the wall. | The feet are not adjustable. Move the appliance slightly. If necessary, carefully bend the component out of the way. |
| The compressor does not start immediately after changing the temperature setting. | This is normal, no error has occurred. | The compressor starts after a period of time. |