Brand: AEG
Category: Cooktop
Document Type: Manual
Language: EN
Brand: AEG
Category: Cooktop
Document Type: Manual
Language: EN
Uploaded: April 20, 2026, 7:44 p.m.
Warranty information is available in the guarantee booklet.
| Problem | Possible cause | Remedy |
|---|---|---|
| You cannot activate or operate the hob. | The hob is not connected to an electrical supply or it is connected incorrectly. | Check if the hob is correctly connected to the electrical supply. Refer to the connection diagram. |
| The fuse is blown. | Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician. | |
| You do not set the heat setting for 60 seconds. | Activate the hob again and set the heat setting in less than 60 seconds. | |
| You touched 2 or more sensor fields at the same time. | Touch only one sensor field. | |
| Pause operates. | Refer to "Daily use". | |
| The display does not react to the touch. | Part of the display is covered or the pots are placed too near to the display. | Remove the objects. Move the pots away from the display. |
| There is some liquid or an object on the display. | Clean the display, wait until the appliance is cold. Disconnect the hob from the electrical supply. After 1 min, connect the hob again. | |
| An acoustic signal sounds and the hob deactivates. | You put something on one or more sensor fields. | Remove the object from the sensor fields. |
| An acoustic signal sounds when the hob is deactivated. | You put something on the sensor field. | Remove the object from the sensor field. |
| The hob deactivates. | ||
| Residual heat indicator does not come on. | The zone is not hot because it operated only for a short time or the sensor under the hob surface is damaged. | If the zone operated sufficiently long to be hot, speak to an Authorised Service Centre. |
| After you activate Assisted Cooking, the hob starts heating up, stops, and then starts again. | This is a safety check to ensure that the Food Sensor is in a pot for which Assisted Cooking function was activated. | It is a normal procedure, it does not indicate any malfunction. |
| You cannot activate the highest heat setting. | Another zone is already set to the highest heat setting. | First reduce the power of the other zone. |
| The sensor fields become hot. | The cookware is too large or you put it too near to the controls. | Put large cookware on the rear zones, if possible. |
| The display shows that the Food Sensor is not found. | The position of the Food Sensor is incorrect. | Position the Food Sensor correctly. Refer to "Hints and tips". |
| Something blocks its signal (e.g. cutlery, a pan handle or another pot). | Remove any metal objects or other objects that may block the signal. | |
| The display shows the temperature of water is higher than 100°C. | You did not calibrate the Food Sensor or you did it incorrectly. | Calibrate the Food Sensor again. Refer to "Calibrating". |
| You moved the hob to a different location. | You may also need to check if the calibration code is correct. Refer to "Pairing". | |
| Temperature is not visible on the display. | You put too much salt in the water. | Do not salt boiling water. |
| The display shows a warning icon. | The Food Sensor did not establish connection with the hob because the strength of the signal is too low. | Place the Food Sensor close to the antenna on the hob surface, near the centre of the hob. Refer to "Hints and tips". |
| Something covers the Food Sensor or the antenna on the hob surface, e.g. a piece of metal cutlery. | Remove anything that covers the antenna. Make sure you place cookware in the centre of the cooking zone. Refer to "Hints and tips". | |
| The connection between the Food Sensor and the antenna was lost. | Make sure nothing covers the signal. Move the Food Sensor along the rim of the pot to adjust its position. Refer to "Hints and tips". |