Brand: ABB
Category: Other
Document Type: Manual
Language: EN
Brand: ABB
Category: Other
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:28 p.m.
Manual Publish Date: 2022-04
The warranty is 12 months after commissioning, but no later than 18 months from shipment.
| Mechanical failures | Possible cause of failure | Corrective action |
|---|---|---|
| Motor is vibrating and generating abnormal noise. | Damage bearing. | Please contact ABB for further instructions. |
| Motor starts with scraping noise. | Foreign particles in the air gap. | Please contact ABB for further instructions. |
| Motor starts with abnormal permanent scraping noise. | Rotor and stator touch each other in the air gap. | Please contact ABB for further instructions. |
| Motor is abnormally hot also at no load. | Liquid cooling system is out of order. | Check liquid cooling system's functionality. |
| High vibrations at run out. | Too high residual unbalance. | Please contact ABB for further instructions. |
| Bearing failure during normal operation. | Misaligned total driving axle system. | Check the alignment, make corrections, and contact ABB for further instructions. |
| Motor does not start at load, normal magnetic noise. | Load torque too high. | Uncouple the motor and test it separately at no load, compare the results with other motors tested at no load. |
| Shaft torque disappear. | Loose coupling on the shaft. | Take the motor out of them chassis. Investigate the shaft and coupling dimensions. Replace defect component. |
| Motor does not start, no current, no noise. | Interruption on at least two phases. (Open circuit) | Measure the resistance between the phases to investigate if the stator is damaged. If the stator is damaged, please contact ABB for further instructions. |
| Motor starts with a continuous hum. | Interruption on one phase. (Open circuit) | Check the incoming cables. Measure the resistance for each phase. If the stator is damaged, please contact ABB for further instructions. |
| Motor starts with the wrong direction of rotation. | Wrong phase sequence on the incoming cables. | Check the phase sequence for the incoming cables. |
| Motor generates an abnormally high noise level. | Can be caused by mechanical or electrical interference. | Switch off the electrical feed. If the noise remains, it is a mechanical fault. If not, it is an electrical fault. |
| Motor current is abnormally high. | Fault in the stator winding. | Measure the winding resistance between the stator terminals. |
| Motor has different phase currents and gets high temperatures. | Asymmetrical feeding. | Check the similarity of the phase voltage on the incoming cables. |
| Motor gets an abnormally high phase current and high temperature, also at no load. | Wrong incoming voltage level. | Correct the incoming voltage levels. |
| Smoke appears from the motor. | Fire after flash-over or short circuit in a part of the stator winding. | Disconnect the motor, remove it. Rewinding is most likely necessary, please contact ABB for further instructions. |
| Motor current is abnormally high. | Demagnetized rotor magnets. | It's possible to continue the operation with reduced performance. The rotor should be replaced to obtain full performance, please contact ABB for further instructions. |
| Insulation resistance below 10 ΜΩ. | The stator winding is too damp. | Check for any defect components (covers, seal etc.). The stator winding must be oven dried, please contact ABB for further instructions. |